Free 14-day trialNo credit card required
Do you ship to Karachi, and how long does it take?
Assistant · answered from your knowledge baseYes — Karachi usually takes 2–3 working days. Orders placed before 4pm go out the same day.
I'd like a refund on order 4417 actually
Rule matched: “Refund requests” · handed to a personI've passed this to Sara with your order number — she'll reply here shortly.
What you get
One product rather than four subscriptions stitched together — the chat, the assistant, the team tools and the reporting all know about each other.
Website chat, WhatsApp, Messenger, Instagram and email all arrive in the same place, with the customer's history attached.
Write them the way you'd brief a new colleague — “never promise a refund, take the order number” — and it holds to them.
Routing by department, working hours per agent, supervision, and a transfer that carries the whole conversation.
Sixteen reports, including what each chat was worth and how much the assistant handled on its own.
AI agent
Most chat assistants either make things up or answer nothing. This one reads your knowledge base and follows rules you wrote, and hands over the moment it should.
Automate → AI skills
Refund requests
OnNever promise a refund. Take the order number and hand the chat to a person.
Used when they mention: refund, money back, return
Price questions
OnGive the price from the knowledge base. Mention the free trial if they hesitate.
Used when they mention: price, cost, how much
House style
OnKeep every answer under three sentences.
Used on every message
One inbox
A WhatsApp message and a website chat are the same job. They arrive in one queue, with who the customer is and what they bought already attached.
All chats
2 waitingIntegrations
The chat already knows who the customer is. These make it know what they bought, and tell the rest of your team when something happens.
Shopify
Their recent orders, in the chat
WhatsApp Business
Messages in the same inbox
Slack
New chats ping your channel
HubSpot
Contacts pushed on resolve
Messenger
Facebook pages, connected
DMs in the same queue
support@ becomes a chat
Webhooks & API
Everything else
Reports
Built on what actually happened — never demo figures. Filter any of them by date, agent, tag or channel.
Revenue from chats
$4,280
this month, per agent too
Finished by the assistant
63%
without a person
Missed chats
4
the number that matters
Average first reply
38s
across the team
Example figures, to show the shape of the reports — your own workspace starts at zero.
No developer, no migration, no training week.
The widget appears straight away. Colours, logo and greeting are yours to set.
Start from an example — refunds, prices, order tracking — and edit the wording.
Set their hours so nobody gets a chat on their day off, and let routing do the rest.
Two-factor sign-in, single sign-on, an audit log, encrypted keys, and card numbers masked before they are ever stored.
Read about securityShopify orders in the chat, Slack alerts, HubSpot contacts, webhooks and a REST API for everything else.
See integrationsPer agent, billed monthly or yearly, with every feature on every plan. No “call us” tier to unlock the basics.
See pricingInstall the widget in one line, invite your team, and try everything free for 14 days.
No card needed Set up in 5 minutes Cancel any time